Want to know the straightforward ways to speak to someone at British Airways? Then, you are at the perfect place as you will get the specific information here. Facing queries regarding British Airways reservation services and policies before planning an outing is common. At that time, the passenger needs the customer support team to guide them in the required way. Suppose you find any issue or want to ask something. In that case, you can immediately contact British Airways customer service, as they provide on-the-spot assistance to its passengers whenever necessary.
British Airways has offered numerous mediums to contact the help team effectively. You should follow the steps below to get rid of the problems.
All you need to do is dial the phone number, and once the call is answered, tap the specific key to speak to the customer agent.
Explain your issue clearly so that they can give you hassle-free solutions quickly. The customer assistance provided to the passenger is free and accessible 24/7.
Through email support:
An uncomfortable clearing their issues on-call passenger can use the email support method. However, British Airways customer support does not offer email support service. Still, passengers can email via this website: https://ukprepin.custhelp.com/app/ask to avoid refund problems.
You can explore more information for any queries if none of the above options work. Visit: https://www.britishairways.com/en-us/information/help-and-contacts
Suppose you still have any queries or require additional information. In that case, you can contact British Airways customer service, as they will offer meticulous and reliable solutions quickly.
Live customer service agents from British Airways are accessible from 7 am to 11 pm EST Monday-Sunday.
Telephone:
1-800-AIRWAYS
Telephone:
1-800-247-9297
Daily, 7 am - 11 pm: Eastern Standard Time (EST)
Telephone:
1-800-AIRWAYS
Telephone:
1-800-247-9297
Daily, 7 am - 11 pm: Eastern Standard Time (EST)
Telephone:
1-877-4282228
Monday - Friday, 7 am - 3 pm
Saturday and Sunday, 7 am - 3 pm: Eastern Standard Time (EST)
Telephone:
1-877-4282228
Daily, 7 am - 11 pm: Eastern Standard Time (EST)
Refund requests possibly question a servicing fee.
For all other conditions, or if you have trouble canceling your booking online, please call directly on
877-767-7970.
Telephone:
1-800-247-9297
(Pre-travel / reservations)
Telephone:
1-312-843-5794
(Post-travel queries)
Monday - Friday: 09:00-13:00 Eastern Standard Time (EST)
Telephone:
1-800-828-8144
daily: 07:30-23:00 EST
New bookings, price or availability inquiries for flights, holidays, hotels, or car hire, including new bookings using Avios or American Express vouchers |
0844 493 0 747 option 2 (from the UK) +44 191 4907901 option 1 then option 2 (outside the UK) Daily 07:30 – 20:00
|
Assistance in managing your Executive Club account, including all Avios balance or statement queries, as well as updating personal information |
0344 493 0747 option 3 (calls charged at local rate) +44 191 4907901 option 1, then option 3, followed by option 1 (outside the UK) Submit documents and letters to: British Airways Executive Club Fax: +44 1787 881405
Daily 07:30 – 20:00
|
For inquiries connecting to missing Avios from flown flights or partner purchases |
Claim to miss Avios points online |
Inquiries about date/destination changes of existing flight bookings |
0344 493 0747 option 1 (calls charged at local rate)
Daily 06:00 – 20:00 |
Inquiries about date/destination changes of the existing holiday, hotel, or car hire bookings |
0344 493 0747 option 1 (calls charged at local rate) Daily 07:30 – 20:00 |
Inquiries connecting to upgrading existing bookings, including upgrades using Avios |
0344 493 0747 option 1 (calls charged at local rate)
Daily 06:00 – 20:00 |
Flight booking refund inquiries |
0344 493 0747 option 1 (calls charged at local rate)
Daily 06:00 – 20:00 |
Holiday, hotel, or car hire refund inquiries |
0344 493 0747 option 1 (calls charged at local rate)
Daily 07:30 – 20:00 |
Flight arrival and departure information |
|
Special requests, as well as meals and wheelchairs |
0344 493 0747 option 3 (calls charged at local rate)
Daily 06:00 – 20:00 |
Inquiries concerning the purchase of seating and extra bags |
0344 493 0747 option 3 (calls charged at local rate)
Daily 06:00 – 20:00 |
Group sales |
0344 493 0765 option 4 (calls charged at local rate)
Monday – Friday 08:30 - 17:00 |
Customer Relations |
0344 493 0787 option 3, followed by option 2 (calls charged at local rate) Make a complaint or claim online British Airways
Monday – Friday 09:00 - 17:00 |
Baggage claims |
0344 493 0747 option 3, followed by option 2 (calls charged at local rate) British Airways
Monday – Friday 13:00 - 17:00 |
Minicom for the hearing impaired |
0345 700 7706 (calls charged at local rate) Or if you don’t have minicom access, please email them
Daily 06:00 – 20:00
|
Tracing of late baggage |
0344 493 0785 (calls charged at local rate) Report and track delayed baggage online
Daily 06:00 – 20:00 |
Other inquiries, as well as APIS, airport information, website navigation, seating/baggage policy inquiries, including allowances |
0344 493 0747 option 3 (calls charged at local rate) +44 191 4907901 option 1 then option 3 followed by option 3 (outside the UK) |
By phone |
Tel: 1 800 452 1201 (from Canada) |
By post |
British Airways Executive Club |
By phone | Tel: 1 800 452 1201 (from Antigua) +1 800 452 1201 (outside the Caribbean) Daily 0730-2000 Eastern |
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By post | British Airways Executive Club PO Box 300743 Jamaica, NY 11430-0743 USA |
By phone | Tel: +511 707 38 17 Monday - Thursday, 08:00-17:00 Friday 08:00-16:00 |
---|---|
By post | British Airways Executive Club 28365 Bremen Germany |
By phone | Tel: +44 207 136 7770 Fax: +91 124 2540 547 Attn: Exec Club Sat-Thu 0730-1730 hours / Fri 0730-1100 hours |
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By phone | Tel: +44 207 136 7770 Fax: +91 124 2540 547 Attn: Exec Club Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT Tel: 0800 0000 116 (from Egypt) for changes to flights and hotels Mon-Sun 0830-2100 hours |
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By phone | Tel: +1 408 352 9323 Mon - Fri, 0900-1800 hours |
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By post | British Airways Executive Club 28365 Bremen Germany |
By phone | Tel: +65 6823 2095 Mon-Fri 0900 to 1730 hours Email: callba.executiveclub@ba.com |
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By phone | Tel: 8008 443470 Fax: +91 124 2540 547 Attn: Exec Club Sat-Thu 0730-1730 hours / Fri 0730-1100 hours |
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By phone | Tel: +1 408 352 9323 Mon - Fri, 0900-1800 hours |
---|---|
By post | British Airways Executive Club PO Box 300743 Jamaica, NY 11430-0743 USA |
By phone | Tel: +44 207 136 7770 Fax: +91 124 2540 547 Attn: Exec Club Sat-Thu 0730-1730 hours / Fri 0730-1100 hours |
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By phone | Tel: +44 207 136 7770 Fax: +91 124 2540 547 Attn: Exec Club Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT |
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By phone |
Tel: +27 10 344 0135 |
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By phone | Tel: +44 207 136 7770 Fax: +91 124 2540 547 Attn: Exec Club Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT Tel: 0800 0000 116 (from Egypt) for changes to flights and hotels Mon-Sun 0830-2100 hours |
---|
By phone | Tel: 1 800 452 1201 (from Antigua) +1 800 452 1201 (outside the Caribbean) Daily 0730-2000 Eastern |
---|---|
By post | British Airways Executive Club PO Box 300743 Jamaica, NY 11430-0743 USA |
Source: https://www.britishairways.com/en-us/information/help-and-contacts/contact-us